1. Click on "Get Fingerprinted" to get started.
2. Enter your Email to proceed.
3. You will receive an email with a Verification Code, enter the Code start the transaction.
4. If you have an 8016 form, enter the fields to match the form.
5. Using the built-in Google Map, search for Live Scan Locations near you.
6. Schedule an appointment with one of 1,000+ Fingerprinting Locations.
7. Pay for the transaction using a major credit card.
8. Print the REQUEST FOR CONTACTLESS LIVE SCAN Form and the 8016 FORM for your records. You do not need to hand over either form to the Live Scan operator.
9. Receive a confirmation email with a QR Code to be used at the Appointment. Then follow the on-site steps below:
1. STEP 1 (Arrival): Be on time to the Live Scan Service Center (wait in your vehicle or outdoors if early, do not be late).
2. STEP 2 (Notify): Go to your Live Scan booth and let the Service Center staff know you have arrived.
3. STEP 3 (Activate): Live Scan Operator will activate the system from more than 6ft away.
4. STEP 4 (Payment ID): Tell the Operator your Payment ID or waive the barcode image in front of the webcam.
5. STEP 5 (Validate ID): Swipe your CA Driver License across the black magnetic strip reader or if that doesn’t work, the Operator will ask you to show your government issued Picture ID by extending your arm and show the front side of the ID. Do NOT hand over the ID to the Operator.
6. STEP 6 (Scan Fingers): Operator will tell you to put your fingers on the scanner surface in the following order:
   Right 4 Fingers

   

   Left 4 Fingers

   

   Two Thumbs Together

   
7. STEP 7 (Quality Control): Wait for Live Scan Operator to tell you everything is good or rescan certain fingers.
8. STEP 8 (Departure): Leave the service center when finished.
10. Click on the Transaction History option to check on your transaction progress.
11. Requesting Agency will receive Cal-DOJ results typically within a few hours via Cal-DOJ’s email portal!

1. Should follow Social Distancing Guidelines.
2. Must be fingerprinted inside the State of California. Exceptions must be pre-approved by Cal-DOJ.
3. California Residents must use a Live Scan service (electronic fingerprinting systems). Applicants outside of California can submit fingerprint cards directly to Cal-DOJ.
4. Must present non-expired Cal-DOJ Approved Identification(s) to the Live Scan operator. See what to bring section below for details.

FINGERPRINT ROLLING FEE: $35 (includes live scan fingerprinting fee, make appointment, enter data online, credit card charge, 8016 Forms, and track transaction status).

CAL-DOJ and FBI FEE: Varies from $0 to $81 depending on the Application Type.

CANCELLATION or REFUND: A $5 Fee will be applied to all refunds. Applicant must be fingerprinted within 30 days from purchase.

REFUND/CANCELLATION for GUEST ACCOUNT: To receive a refund, you must first Register (if you haven’t already) as a User by entering the email address you used as a Guest user. Once Registered, your purchased transaction will appear and you may cancel the transaction to receive a refund.

• REQUEST FOR CONTACTLESS LIVE SCAN FORM, but do NOT hand over the form to the operator.
• Non-expired Cal-DOJ Approved Identification. Approved ID includes:
  OPTION 1: Acceptable Primary ID (bring 1)
  
  • California Driver's License
  • Department of Motor Vehicles Identification Card
  • Out-of-State Official Driver's License
  
  OPTION 2: Acceptable Secondary ID PLUS 2 Supplemental Documents
  Secondary ID (bring 1 of the following)
  • State government issued Certificate of Birth
  • U.S. Active Duty/Retiree/Reservist Military Identification Card (000 10-2)
  • U.S. Passport
  • Federal government Personal Identity Verification Card (PIV)
  • Department of Defense Common Access Card
  • U.S. Tribal or Bureau of Indian Affairs Identification Card
  • Social Security Card
  • Court Order for Name Change/Gender Change/Adoption/Divorce
  • Marriage Certificate (Government issued certificate)
  • U.S. Government issued Consular Report of Birth Abroad
  • Foreign Passport with appropriate immigration document(s)
  • Certificate of Citizenship (N560)
  • Certificate of Naturalization (N550)
  • INS I-551 Resident Alien Card issued since 1997
  • INS 1-688 Temporary Resident Identification Card
  • INS I-688B, I-766 Employment Authorization Card
  
  PLUS Two Supplemental Documents (bring 2 of the following):
  • Utility bill (with matching address)
  • Jurisdictional voter registration card
  • Vehicle registration card/title
  • Paycheck stub with name/address
  • Spouse/parent affidavit
  • Cancelled check or bank statement
  • Mortgage documents

Your fingerprints will be submitted to Cal-DOJ immediately after fingerprinting. Typical turn-around time from Cal-DOJ is only a few hours. Virtually all of the fingerprint background check transactions are completed within 48 hours. However, occasionally, transactions can take up to a few weeks. For example, older (age) applicant’s transactions can often take longer due to poorer fingerprint quality or paper based fingerprint records which requires manual handling.

California Department of Justice typically sends the result within 48 hours. However, it can take up to a few weeks. After 2 weeks, visit Cal-DOJ’s Live Scan status website https://applicantstatus.doj.ca.gov/ to check on the status of your transaction. You will be asked to enter the live scan assigned 10-digit Applicant Tracking identifier (ATI) for your transaction along with your birth date. You can find the ATI number on the Transaction History page. Please note that the ATI is a combination of capital letters and numbers (e.g. B123ABC789).

If the Cal-DOJ cannot locate your transaction, it does not mean they did not receive it. Generally, it means that they have not completed their processing. Wait a couple more weeks and try again. If after 4 weeks there is still no status, please contact us at support@ApplicantServices.com for further assistance. When emailing us, please include your ATI number, your name, and date of your Live Scan transaction.

Less than 0.5% of the Applicants will be rejected due to poor fingerprint image quality. If you received a rejection notification, click on the Transaction History option, select the transaction, and click on the “Resubmission” link will be made available. First resubmission is free when the following requirements are met:

• Must complete the Resubmission within 30 days from the original transaction (we recommend 14 days).
• Must reschedule online with the Original Live Scan Location to perform the Resubmission.
• Rejection must be caused by poor fingerprint quality. If you entered the data incorrectly, you must initiate and pay for a NEW transaction.
• We recommend that you apply ample lotion to your hands throughout the day for one week prior to returning to the Live Scan location for resubmission.

If received two rejection letters. You will need to undergo the Name Check process. Please visit: https://oag.ca.gov/sites/all/files/agweb/pdfs/fingerprints/fbinamecheck.pdf

Biometrics4ALL offers more than 1,000 Live Scan Locations throughout California. Simply click on "Get Fingerprinted" menu at the top of the page and proceed to process a transaction. Or select the "Live Scan Locations" option at the top to find a fingerprinting provider near you. However, you must complete the transaction online otherwise it will not be the Social Distancing Live Scan process.