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Complete your fingerprint-based background check
Electronic fingerprinting (a.k.a. Livescan) nationwide service
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BACKGROUND CLEARANCE

Citi has partnered with ApplicantServices.com to streamline the fingerprinting process. This online portal allows you to complete your fingerprint-based background check requirement. You can fill out your form digitally, make an appointment with one of our hundreds of locations around the country.

GET STARTED

By clicking on one of the buttons above, the system will ask you to create an account. You can either continue as a guest or create a full account. The benefit of creating an account is after you have completed the Fingerprinting, you will be able to track your transaction progress in the Transaction History section.

Frequently Asked Questions (FAQ)

Fees: Citi will cover all costs associated with your fingerprinting process.

  • A printout of the Request for Live Scan Form Please print from this website at the end of the transaction.
  • Non-expired Approved Identification. Approved ID includes:
    OPTION 1: Acceptable Primary ID (bring 1)
    • Sate Issued Driver's License
    • State Identification Card

    OPTION 2: Acceptable Secondary ID PLUS 2 Supplemental Documents
    Secondary ID (bring 1 of the following)
    • State government issued Certificate of Birth
    • U.S. Active Duty/Retiree/Reservist Military Identification Card (000 10-2)
    • U.S. Passport
    • Federal government Personal Identity Verification Card (PIV)
    • Department of Defense Common Access Card
    • U.S. Tribal or Bureau of Indian Affairs Identification Card
    • Social Security Card
    • Court Order for Name Change/Gender Change/Adoption/Divorce
    • Marriage Certificate (Government issued certificate)
    • U.S. Government issued Consular Report of Birth Abroad
    • Foreign Passport with appropriate immigration document(s)
    • Certificate of Citizenship (N560)
    • Certificate of Naturalization (N550)
    • INS I-551 Resident Alien Card issued since 1997
    • INS 1-688 Temporary Resident Identification Card
    • INS I-688B, I-766 Employment Authorization Card

    PLUS Two Supplemental Documents (bring 2 of the following):
    • Utility bill (with matching address)
    • Jurisdictional voter registration card
    • Vehicle registration card/title
    • Paycheck stub with name/address
    • Spouse/parent affidavit
    • Cancelled check or bank statement
    • Mortgage documents

If you are not submitting to FINRA, your fingerprinting process should take less than a minute or two at the fingerprinting location. If you are processing for submission to FINRA, your fingerprinting process is expected to take between 10 to 15 minutes. Your fingerprints will be submitted immediately generally takes a few hours for the results to be available to Citi. Virtually all fingerprint results are returned to Citi within 48 hours.

Approximately 2% of the Applicants will be rejected due to poor fingerprint image quality. If you received a rejection notification, please reach out to your Citi HR Administrator.

Simply click on "Get Fingerprinted" menu at the top of the page. Then, proceed as a guest or register as a User. Then select the "Live Scan Locations" to find a Live Scan provider near you.